Operational Support
Most businesses don't fit neatly into one box. You might need someone to handle your inbox and admin on Monday, and on Tuesday you need that same person to oversee a project, sort out a process that keeps breaking, or manage a team member. That's not admin support, that's not business management, that's both!
Operational support is built for businesses in that middle space, growing fast enough to need strategic oversight, but still relying on hands-on support to keep the day-to-day running smoothly.
This is for you if:
What it includes
The operational support package combines the full range of admin support, including inbox and diary management, document creation, research, and general admin, with business management level work such as project management, systems building, SOP creation, team oversight, and compliance support. The balance between the two shifts depending on what your business needs at any given time.
How it's priced
Hybrid support is available as a monthly retainer at a single blended rate of £55 per hour. Because the split between VA and OBM work varies by client, packages are tailored to your requirements. View our rates or get in touch to discuss what you need.
Operational support is built for businesses in that middle space, growing fast enough to need strategic oversight, but still relying on hands-on support to keep the day-to-day running smoothly.
This is for you if:
- Your business is scaling and you need both task-level support and higher-level operational management
- You want one trusted person who understands your business end to end,
- You're managing a team, client work, and growth projects simultaneously and need someone to hold it all together
- You want the flexibility of admin support with the added benefit of operational oversight, without the cost of two separate hires
What it includes
The operational support package combines the full range of admin support, including inbox and diary management, document creation, research, and general admin, with business management level work such as project management, systems building, SOP creation, team oversight, and compliance support. The balance between the two shifts depending on what your business needs at any given time.
How it's priced
Hybrid support is available as a monthly retainer at a single blended rate of £55 per hour. Because the split between VA and OBM work varies by client, packages are tailored to your requirements. View our rates or get in touch to discuss what you need.